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Refund & Cancellation Policy
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Refund & Cancellation Policy
1. Refund Eligibility
- Refund requests must be made within 7 days of purchase.
- Refunds will only be considered if the e-learning materials have not been opened, downloaded, or accessed in any way.
- Refunds are not available once the e-learning materials have been delivered and accessed.
2. How to Request a Refund
- Submit your request via the “Contact Us” page on our website.
- Alternatively, email us at help@straitschainedu.com
- Proof of purchase is required for all refund requests.
3. Refund Processing
- Requests will be reviewed within seven (7) business days.
- Approved refunds will be processed using the original payment method unless otherwise agreed.
- Refund credit times may vary depending on your payment provider.